At TRIKO SP. Z.O.O (referred to as “we”, “our”, or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal information we collect, how we use and safeguard that information, and your rights and choices with respect to your personal information.
Information We Collect
We may collect personal information about you when you visit our website, make a purchase, or communicate with us. The types of personal information we may collect include:
- Name, email address, and phone number
- Billing and shipping address
- Payment information, including credit card details
- Order history and purchase information
- Other information you provide to us voluntarily, such as product reviews or customer service inquiries
The purpose of processed data is compatible with ability to fulfil the order and give you the best customer service
Purpose and time of Data processing:
Purpose:
Purpose: The processing of your personal data allows us to provide services, including maintaining your account, processing orders, contact related to the performance of the contract.
Time : Personal data will be stored for the duration of the contract and for a period in accordance with applicable regulations, taking into account the statute of limitations for claims and tax liabilities.
The right to View, Correct, and Delete personal data:
As a data controller, TRIKO SP. Z.O.O. takes the privacy and protection of personal data very seriously. In accordance with the General Data Protection Regulation (GDPR) and the Polish Act on the Protection of Personal Data, individuals have the right to view, correct, and delete their personal data.
If you would like to exercise these rights, please contact our Data Protection Officer (DPO) in writing by sending an email to contact@seiime.com or by mailing a letter to Sw. Marcin 29/8, 61-806, Poznań, Poland. Please include your full name, contact information, and a clear description of your request.
The right to view personal data means that you can request access to the personal data that TRIKO SP. Z.O.O. holds about you. We will provide you with a copy of your personal data in a readable format within one month of receiving your request, free of charge.
The right to correct personal data means that you can request corrections or updates to any inaccurate or incomplete personal data that TRIKO SP. Z.O.O. holds about you. We will make the necessary changes within one month of receiving your request.
The right to delete personal data, also known as the right to be forgotten, means that you can request that TRIKO SP. Z.O.O. deletes any personal data that it holds about you. We will comply with your request, unless there is a legitimate reason for us to keep the data, such as legal obligations.
Please note that there may be some circumstances where we cannot fully comply with your request due to legal or other reasons. If this is the case, we will explain why and provide you with your options.
TRIKO SP. Z.O.O. is committed to protecting your privacy and providing you with the necessary rights to control your personal data. If you have any questions or concerns about our privacy practices or your personal data, please do not hesitate to contact our DPO.
We do not sell or rent your personal information to third parties for their marketing purposes.
Demands regarding the processing of personal data can be submitted by e-mail to the data controller’s address
How We Use Your Information
We use your personal information to provide you with products or services you have requested, to process your orders, to communicate with you about your orders, to respond to your inquiries and customer service requests, and to improve our products and services. We may also use your personal information for marketing purposes, such as sending you promotional emails or offers, but only if you have given us your consent to do so.
We may share your personal information with third-party service providers that help us fulfill orders, process payments, or provide other services necessary to operate our business. These service providers are required to use your personal information only as necessary to perform the services we have hired them to provide, and they are contractually obligated to protect the confidentiality and security of your personal information.
As an example, in order to process your orders and deliver goods to you, TRIKO SP. Z.O.O. may need to transfer your personal data to a payment operator and a courier company. The payment operator may require your name, address, and payment information in order to process your payment, while the courier company may require your name, address, and contact information in order to deliver the goods to you.
In such cases, we will ensure that the payment operator and courier company are bound by appropriate data protection obligations and that the transfer is lawful. This may involve obtaining your explicit consent, ensuring that there are adequate safeguards in place for the transfer, or relying on another legal basis for the transfer under GDPR.
We will also provide clear and transparent information about the transfer of personal data to the payment operator and courier company, including the purpose of the transfer, the data that will be transferred, and any applicable safeguards or legal basis for the transfer.
If you have any questions or concerns about the transfer of personal data to the payment operator and courier company, please do not hesitate to contact our Data Protection Officer
We may also share your personal information with law enforcement or regulatory authorities as required by law, or to protect our rights, property, or safety, or the rights, property, or safety of our customers or others.
How We Protect Your Information
We take the security of your personal information seriously and have implemented technical and organizational measures to protect it from unauthorized access, use, or disclosure. These measures include using secure servers, encryption, and other industry-standard security technologies.
Your Rights and Choices
You have certain rights with respect to your personal information, including the right to access, correct, or delete your personal information, and the right to object to or restrict certain processing of your personal information. You also have the right to withdraw your consent to the processing of your personal information for marketing purposes at any time.
As a data controller, TRIKO SP. Z.O.O. is committed to maintaining the confidentiality of the personal data we collect from our customers. We understand the importance of protecting personal data and have implemented appropriate technical and organizational measures to ensure the proper protection of your data
If you wish to exercise any of these rights, please contact us using the information provided below.
Information on the customer’s right to lodge a complaint with the supervisory body: You have the right to lodge a complaint with the supervisory body dealing with the protection of personal data – the President of the Office for Personal Data Protection
If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority. In the European Union, in Poland the supervisory authority in the member state of your residence, place of work, or of an alleged infringement, is the competent authority for complaints regarding data protection issues. For our Data Protection Officer, please contact us at contact@seiime.com. For more information on how to contact the supervisory authority in your jurisdiction, please refer to the relevant authorities in your country
In Poland, the supervisory authority responsible for enforcing data protection laws is the Office for Personal Data Protection (Urząd Ochrony Danych Osobowych). You can contact the Office for Personal Data Protection at the following address:
Office for Personal Data Protection Stawki 2 Street 00-193 Warsaw Poland
For our Data Protection Officer, please contact us at contact@seiime.com. For more information on how to contact the Office for Personal Data Protection, please visit their website at https://uodo.gov.pl/en
In matters not covered by the regulations, the provisions of the Civil Code and relevant acts of Polish law, as well as European Union law, in particular the GDPR (Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of natural persons in with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC)
Contact Us
If you have any questions or concerns about our Privacy Policy or our privacy practices, or if you wish to exercise any of your rights with respect to your personal information, please contact us at:
TRIKO SP. Z.O.O Contact@seiime.com Sw. Marcin 29/8 61-806 Poznań, Poland
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our privacy practices or legal obligations. We encourage you to review our Privacy Policy periodically for any changes.