CONSUMER PROTECTION REGULATIONS POLICY
At TRIKO SP. Z.O.O, we are committed to providing our customers with the highest level of service possible. This includes protecting your rights as a consumer and complying with all applicable consumer protection regulations.
- Order Fulfillment and Delivery
We will fulfill and deliver all orders to the best of our ability, within the time frames stated in our Shipping and Delivery Policy. In the event that we are unable to fulfill an order due to a product being out of stock or for any other reason, we will notify you as soon as possible and provide you with the option to cancel your order or wait for the product to become available.
- Product Quality and Accuracy
We take pride in offering high-quality products that meet our customers’ expectations. We make every effort to accurately describe our products, including their features, specifications, and images. If you believe that a product you received is defective or does not meet the advertised specifications, please contact us immediately.
- Returns and Refunds
If you are not satisfied with a product you purchased from us, you may return it within 14 days of delivery for a full refund. The product must be in its original condition, and you must provide proof of purchase. We will refund the original purchase price, including any taxes and shipping fees you paid, but we will not be responsible for any return shipping costs.
- Complaints and Dispute Resolution
If you have any complaints or disputes regarding our products or services, please contact us immediately. We will make every effort to resolve the issue to your satisfaction. If we are unable to resolve the issue to your satisfaction, you may file a complaint with the relevant consumer protection authorities.
- Contact Information
If you have any questions or concerns about our Consumer Protection Regulations Policy, please do not hesitate to contact us at the following address:
TRIKO SP. Z.O.O Sw. Marcin 29/8 61-806 Poznań, Poland Email: Contact@seiime.com